🚧 Closing the Gaps That Sink Your Projects

Wrangling scope so your roadmap doesn’t turn into a yard sale.

issue #10 | date: 07/02/2025

Editors Note

You know the kind of project I’m talking about. The one that’s ā€œon trackā€ in Jira but silently bleeding momentum. Milestones blur, updates echo, and next thing you know, you’re shipping… something. Maybe. If everyone agrees.

The biggest threat to delivery isn’t chaos. It’s drift.

This week, we’re going to look at the invisible delivery killers: scope creep, communication gaps, overextended teams, and the kind of activity that feels impressive but ends up nowhere.

Plus, tools to help even the greenest PMs show up like pros. Because fixing the cracks before things fall through? That’s the real art of delivery.

In this week's edition:

  • How to stop delivery drift before it spreads

  • Scope sanity checks that work across org levels

  • A Make.com automation that helps you onboard new team members using Notion

  • 9 new IC/Manager roles + 4 big-seat jobs in ops and delivery

With Gratitude,

Phedra Arthur Iruke

Editor in Chief

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Featured Job Listings

šŸ† Top Picks of the Week (Hand-Picked, High-Impact Roles)

Role: Head of US Operations
Company: Halter
Location: Boulder, CO | On-site
Why it’s great: At the intersection of agtech and frontier logistics, this role leads day-to-day US operations for a virtual fencing startup backed by Bessemer and DCVC. You’ll own delivery across onboarding, support, logistics, and deployment—with real hardware, real cows, and real impact.
Apply here

Recruiter Contact: Elena K.

Role: Chief of Staff
Company: Polar
Location: Remote – USA-compatible hours preferred
Why it’s great: Work directly with the founder of an open-source monetization startup used by devs in 100+ countries. This is a strategic, do-it-all role for someone who’s part operator, part analyst, part team whisperer—and ready to shape an org at inflection.
Apply here

Recruiter Contact: Birk Jernstrom

Role: Director of Operations
Company: Sword Health
Location: Remote – Portugal-based (EU work visa required)
Why it’s great: Lead a 100+ person ops org at one of Europe’s fastest-growing digital health companies, valued at $4B. You’ll architect member experience, logistics, staffing, and automation at global scale—this is delivery leadership on hard mode (and they know it).
Apply here

Recruiter Contact: Ines Soares da Costa

Role: Director, Enterprise Implementations
Company: Ramp
Location: New York, San Francisco, or Remote (US/Canada) | Hybrid
Why it’s great: Lead a team of CSMs responsible for onboarding Ramp’s largest enterprise clients—owning the customer activation playbook, implementation strategy, and cross-functional GTM partnerships at a fintech rocketship. With $80B in annual spend and top-tier investors, this is delivery at the bleeding edge of scale.
Apply here

Recruiter Contact: Zach Williams

šŸ“Œ IC & Manager Roles

Role

Company

Location

Format

Apply

Program Manager, Talent Enablement

Figma

San Francisco, CA / NYC

Hybrid/Remote

Apply Here

Business Operations Associate – Technical Projects

Anduril

Costa Mesa, CA

On-site

Apply Here

GIS Project Manager

Ardent MC

Vienna, VA

Remote

Apply Here

Project Manager Consultant

Campus Works

Sarasota, FL

Remote

Apply Here

Senior Salesforce Project Manager

NeuraFlash

Colombia

Remote

Apply Here

Project Manager

AlayaCare

Toronto, Canada

Hybrid

Apply Here

Program Manager

Decagon

San Francisco, CA

Onsite

Apply Here

Implementation Manager

Paraform

San Francisco, CA

Onsite

Apply Here

Program Manager

Crosby

NYC

Onsite

Apply Here

Bots Take the Wheel

šŸ¤– Bots Take the Wheel: ā€œOnboard Like a Bossā€

Getting new hires or project team members up to speed shouldn’t involve 37 links and a scavenger hunt. This Make.com automation builds a seamless onboarding flow—so every new team member gets the context, access, and priorities they need, automatically.

🧩 Trigger: Add a new member to a Notion database

Whenever you add a new person to your ā€œProject Teamā€ table in Notion (with fields like role, start date, and project ID), it kicks off the onboarding cascade.

šŸ“§ Step 1: Slack Welcome Packet

Send a personalized Slack DM with:

  • Project overview

  • Who’s who (with Notion profile links)

  • Key Slack channels to join

  • TL;DR of team norms ("Standup is async, docs live in Confluence, we don’t use email")

šŸ“‚ Step 2: Auto-provision folders and docs

Use Make to duplicate a templated onboarding folder in Google Drive (or Notion workspace), pre-filled with:

  • Project charter

  • Current roadmap

  • Recent retros

  • Open risks/issues

The file names auto-populate based on the project and new hire’s name.

šŸ“… Step 3: Schedule 1:1s and async check-ins

Automatically create a Google Calendar invite for:

  • A welcome 1:1 with their manager

  • A ā€œFirst 5 Daysā€ checklist review

  • A 2-week feedback sync (linking to a Notion check-in form)

Optional: Pipe these into a shared onboarding tracker for visibility.

Visionary Voices 

šŸ“ Alicia Boler Davis – Ops Trailblazer with a Purpose

Why she matters:
From her early days solving manufacturing challenges at GM to scaling Amazon’s fulfillment engines through COVID, and now leading Alto Pharmacy’s mission to rethink medicine delivery, Alicia Boler Davis is a master of operational transformation and human-centered leadership.

What she brings:

  • Systems-level delivery leadership: As GM’s EVP of global manufacturing and later Amazon’s SVP of Global Customer Fulfillment, she oversaw major process overhauls—doubling capacity, managing 150+ warehouses, and hiring 275,000 employees during the pandemic.

  • Startup resilience and mission clarity: Turning down Fortune 500 CEO offers, she chose Alto Pharmacy—driven by its potential to improve health outcomes and fix broken systems, not prestige.

  • Mentorship with empathy: She openly credits both male and female mentors and now, in turn, coaches mainly women, offering the reassurance, "it's okay to feel lost," based on her own experience.

ā€œNo matter what you're doing… it's all about people.ā€
— Alicia Boler Davis, Women on the Move Podcast 

Want to go deeper?

Call to action:
Connect on LinkedIn or follow her podcast appearances—study how she turns complexity into culture, spreadsheets into speed, and hard ops into a human story.

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✨ Weekly Recommendations

Asana: Offers AI-powered recommendations to enhance team productivity and project efficiency.

"Project Management Trends in 2025": An article discussing the evolving landscape of project management and emerging trends .

Ever wonder what it takes to put on a successful festival? Cat McDevitt of Eventeny gives a deep dive.

Tool: Almanac's Delivery Ops templates — SOPs that don’t suck.

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Professional Development

🧠 Pro Dev: Stop Scope Drift in Its Tracks

Scope creep doesn’t crash in—it seeps. One enhancement, one stakeholder ā€œquick ask,ā€ one extra tab in that dashboard. Before long, your ā€œslim MVPā€ is a feature buffet with no runway left.

Here’s how to hold the line—without becoming the ā€œnoā€ person.

1. šŸ’” Anchor scope in outcomes, not features

Start with impact, not components. ā€œReduce onboarding time by 30%ā€ is a north star. ā€œAdd a login UXā€ is a landmine. Anchor your backlog to measurable, behavior-based outcomes that tie directly to business value.

2. šŸ›‘ Get the ā€œnot-thatā€ list

Before you kick off, ask: What are we not solving right now? It’s a subtle trick that surfaces future asks early and lets you codify guardrails in advance. Even better? Get leadership to nod. ā€œThis isn’t a reporting projectā€ is a sacred sentence you can pull out in Week 7.

3. āœ‚ļø Celebrate ā€œnoā€ moments

Decision fatigue is real. So build ā€œnope checkpointsā€ into your cadence. Every two weeks, publish a simple list: Yes, No, Parked. Make it a hero slide. When everyone sees the scope choices transparently, they stop sneaking in extras via Slack.

4. šŸ“Š Data over debate

Put up a micro-dashboard: WIP count, new requests, and delivery window. If scope expands, make the trade-offs explicit. ā€œIf we add these two, which two do we delay?ā€ Visuals win arguments—and align execs fast.

5. šŸŖ™ Formalize gold-plating rules

If you’re constantly rebuilding ā€œjust to make it nicer,ā€ it’s time for thresholds. One stakeholder tweak? Fine. Two? Flag for review. Three? Trigger a scoped impact doc—timeline, budget, team load. Gold is expensive. Treat it like it.

TL;DR:

Fix the cracks before they flood the sprint.

  • Frame your scope in outcomes

  • Lock guardrails early

  • Use data, not gut feels

  • And make every ā€œyesā€ earn its place

If your delivery's slipping, the problem’s probably upstream. Start there. Your roadmap will thank you.

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How I can Help

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Until next time,

The Business of Delivery

Quiet moves. Bold Careers.

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