- The Business of Delivery
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- š§ Closing the Gaps That Sink Your Projects
š§ Closing the Gaps That Sink Your Projects
Wrangling scope so your roadmap doesnāt turn into a yard sale.
issue #10 | date: 07/02/2025
Editors Note
You know the kind of project Iām talking about. The one thatās āon trackā in Jira but silently bleeding momentum. Milestones blur, updates echo, and next thing you know, youāre shipping⦠something. Maybe. If everyone agrees.
The biggest threat to delivery isnāt chaos. Itās drift.
This week, weāre going to look at the invisible delivery killers: scope creep, communication gaps, overextended teams, and the kind of activity that feels impressive but ends up nowhere.
Plus, tools to help even the greenest PMs show up like pros. Because fixing the cracks before things fall through? Thatās the real art of delivery.
In this week's edition:
How to stop delivery drift before it spreads
Scope sanity checks that work across org levels
A Make.com automation that helps you onboard new team members using Notion
9 new IC/Manager roles + 4 big-seat jobs in ops and delivery
With Gratitude,
Phedra Arthur Iruke
Editor in Chief
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Featured Job Listings
š Top Picks of the Week (Hand-Picked, High-Impact Roles)
Role: Head of US Operations
Company: Halter
Location: Boulder, CO | On-site
Why itās great: At the intersection of agtech and frontier logistics, this role leads day-to-day US operations for a virtual fencing startup backed by Bessemer and DCVC. Youāll own delivery across onboarding, support, logistics, and deploymentāwith real hardware, real cows, and real impact.
Apply here
Recruiter Contact: Elena K.
Role: Chief of Staff
Company: Polar
Location: Remote ā USA-compatible hours preferred
Why itās great: Work directly with the founder of an open-source monetization startup used by devs in 100+ countries. This is a strategic, do-it-all role for someone whoās part operator, part analyst, part team whispererāand ready to shape an org at inflection.
Apply here
Recruiter Contact: Birk Jernstrom
Role: Director of Operations
Company: Sword Health
Location: Remote ā Portugal-based (EU work visa required)
Why itās great: Lead a 100+ person ops org at one of Europeās fastest-growing digital health companies, valued at $4B. Youāll architect member experience, logistics, staffing, and automation at global scaleāthis is delivery leadership on hard mode (and they know it).
Apply here
Recruiter Contact: Ines Soares da Costa
Role: Director, Enterprise Implementations
Company: Ramp
Location: New York, San Francisco, or Remote (US/Canada) | Hybrid
Why itās great: Lead a team of CSMs responsible for onboarding Rampās largest enterprise clientsāowning the customer activation playbook, implementation strategy, and cross-functional GTM partnerships at a fintech rocketship. With $80B in annual spend and top-tier investors, this is delivery at the bleeding edge of scale.
Apply here
Recruiter Contact: Zach Williams
š IC & Manager Roles
Role | Company | Location | Format | Apply |
---|---|---|---|---|
Program Manager, Talent Enablement | Figma | San Francisco, CA / NYC | Hybrid/Remote | |
Business Operations Associate ā Technical Projects | Anduril | Costa Mesa, CA | On-site | |
GIS Project Manager | Ardent MC | Vienna, VA | Remote | |
Project Manager Consultant | Campus Works | Sarasota, FL | Remote | |
Senior Salesforce Project Manager | NeuraFlash | Colombia | Remote | |
Project Manager | AlayaCare | Toronto, Canada | Hybrid | |
Program Manager | Decagon | San Francisco, CA | Onsite | |
Implementation Manager | Paraform | San Francisco, CA | Onsite | |
Program Manager | Crosby | NYC | Onsite |
Bots Take the Wheel
š¤ Bots Take the Wheel: āOnboard Like a Bossā
Getting new hires or project team members up to speed shouldnāt involve 37 links and a scavenger hunt. This Make.com automation builds a seamless onboarding flowāso every new team member gets the context, access, and priorities they need, automatically.
š§© Trigger: Add a new member to a Notion database
Whenever you add a new person to your āProject Teamā table in Notion (with fields like role, start date, and project ID), it kicks off the onboarding cascade.
š§ Step 1: Slack Welcome Packet
Send a personalized Slack DM with:
Project overview
Whoās who (with Notion profile links)
Key Slack channels to join
TL;DR of team norms ("Standup is async, docs live in Confluence, we donāt use email")
š Step 2: Auto-provision folders and docs
Use Make to duplicate a templated onboarding folder in Google Drive (or Notion workspace), pre-filled with:
Project charter
Current roadmap
Recent retros
Open risks/issues
The file names auto-populate based on the project and new hireās name.
š Step 3: Schedule 1:1s and async check-ins
Automatically create a Google Calendar invite for:
A welcome 1:1 with their manager
A āFirst 5 Daysā checklist review
A 2-week feedback sync (linking to a Notion check-in form)
Optional: Pipe these into a shared onboarding tracker for visibility.
Visionary Voices
š AliciaāÆBolerāÆDavis ā Ops Trailblazer with a Purpose

Why she matters:
From her early days solving manufacturing challenges at GM to scaling Amazonās fulfillment engines through COVID, and now leading Alto Pharmacyās mission to rethink medicine delivery, Alicia Boler Davis is a master of operational transformation and human-centered leadership.
What she brings:
Systems-level delivery leadership: As GMās EVP of global manufacturing and later Amazonās SVP of Global Customer Fulfillment, she oversaw major process overhaulsādoubling capacity, managing 150+ warehouses, and hiring 275,000 employees during the pandemic.
Startup resilience and mission clarity: Turning down Fortune 500 CEO offers, she chose Alto Pharmacyādriven by its potential to improve health outcomes and fix broken systems, not prestige.
Mentorship with empathy: She openly credits both male and female mentors and now, in turn, coaches mainly women, offering the reassurance, "it's okay to feel lost," based on her own experience.
āNo matter what you're doing⦠it's all about people.ā
ā Alicia Boler Davis, Women on the Move Podcast
Want to go deeper?
Hear her at Fortuneās Most Powerful Women summit: āA Conversation With Alicia Boler Davisā ā YouTube 90āmin talk +
Dive into her startup switch in Inc.: āWhat Alicia Boler Davis Had to āUnlearnā From Jeff Bezosāāon balancing scale with nimble execution
Call to action:
Connect on LinkedIn or follow her podcast appearancesāstudy how she turns complexity into culture, spreadsheets into speed, and hard ops into a human story.

Gif by nickatnite on Giphy
⨠Weekly Recommendations
Asana: Offers AI-powered recommendations to enhance team productivity and project efficiency.
"Project Management Trends in 2025": An article discussing the evolving landscape of project management and emerging trends .
Ever wonder what it takes to put on a successful festival? Cat McDevitt of Eventeny gives a deep dive.
Tool: Almanac's Delivery Ops templates ā SOPs that donāt suck.
In partnership with Brother USA
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Brother printers are the secret weapon of organized professionals everywhere. Crisp prints. Low-cost ink. No drama. Theyāve even got label makers to bring order to your chaos.
Professional Development
š§ Pro Dev: Stop Scope Drift in Its Tracks
Scope creep doesnāt crash ināit seeps. One enhancement, one stakeholder āquick ask,ā one extra tab in that dashboard. Before long, your āslim MVPā is a feature buffet with no runway left.
Hereās how to hold the lineāwithout becoming the ānoā person.
1. š” Anchor scope in outcomes, not features
Start with impact, not components. āReduce onboarding time by 30%ā is a north star. āAdd a login UXā is a landmine. Anchor your backlog to measurable, behavior-based outcomes that tie directly to business value.
2. š Get the ānot-thatā list
Before you kick off, ask: What are we not solving right now? Itās a subtle trick that surfaces future asks early and lets you codify guardrails in advance. Even better? Get leadership to nod. āThis isnāt a reporting projectā is a sacred sentence you can pull out in Week 7.
3. āļø Celebrate ānoā moments
Decision fatigue is real. So build ānope checkpointsā into your cadence. Every two weeks, publish a simple list: Yes, No, Parked. Make it a hero slide. When everyone sees the scope choices transparently, they stop sneaking in extras via Slack.
4. š Data over debate
Put up a micro-dashboard: WIP count, new requests, and delivery window. If scope expands, make the trade-offs explicit. āIf we add these two, which two do we delay?ā Visuals win argumentsāand align execs fast.
5. šŖ Formalize gold-plating rules
If youāre constantly rebuilding ājust to make it nicer,ā itās time for thresholds. One stakeholder tweak? Fine. Two? Flag for review. Three? Trigger a scoped impact docātimeline, budget, team load. Gold is expensive. Treat it like it.
TL;DR:
Fix the cracks before they flood the sprint.
Frame your scope in outcomes
Lock guardrails early
Use data, not gut feels
And make every āyesā earn its place
If your delivery's slipping, the problemās probably upstream. Start there. Your roadmap will thank you.
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How I can Help
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Until next time,
The Business of Delivery
Quiet moves. Bold Careers.
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