📄 The Resume Psychology Trick That Makes Hiring Managers Fight Over You (Used by Top 1% Earners)

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🔹 Program Management Director

Company: Envestnet
Location: Raleigh, NC / Berwyn, PA (hybrid role)
Apply: Apply here
Description:
Envestnet’s Business Capabilities team is looking for an experienced Program Management Director to steer large-scale strategic internal initiatives—think cross‑functional transformation built on business intelligence. You’ll define vision, manage roadmaps, lead delivery, communicate to senior execs, and wrangle complex data sets—all while thriving in a dynamic, startup‑minded setting. Strong PM chops, fintech savvy, and a PMP (or equivalent) is your ticket in.
Why It’s Great: Envestnet powers trillions in assets via its wealth management platform, serving 100,000+ financial advisors and top-tier financial institutions—making this role both impactful and visible.

Recruiter: Lauren Mazza

🔹 Head of Program Management

Company: Thoughtful AI
Location: Austin, TX or Remote
Apply: Apply here
Description:
Thoughtful AI is on the hunt for a powerhouse Head of Program Management to lead complex, enterprise-scale AI Agent implementations across the healthcare ecosystem. You’ll architect the discipline, build a high-performance team of program managers, and steer high-stakes deployments with strategic and operational rigor. If you’ve led large enterprise programs in SaaS, consulting, or health tech, and know how to scale systems from zero to repeatable machine—this one’s for you.
Why It’s Great: Thoughtful AI is pushing boundaries in intelligent automation for healthcare. With recent buzz around its unique “AI Agents” model and a culture that values warrior‑level ownership, this is a defining leadership opportunity at a high-growth innovator. Plus: competitive comp ($200K–$250K base + equity), full benefits, and three weeks paid to fully unplug.

Bonus Points: Experience with RCM, agent-based AI, or PM tooling like Jira/Notion will set you apart.

Recruiter: Anderson Clendeninn

🔹 Director of Product Operations

Company: Engine
Location: Remote – USA
Apply: Apply here
Description:
Engine, the modern platform revolutionizing corporate travel—from flights and hotels to single-invoice billing and agile trip management—is seeking a Director of Product Operations. You’ll lead a high-performance team of program managers, support analysts, and Jira administrators, ensuring product delivery teams are aligned, efficient, and well-supported. You’ll be the connective tissue between product, engineering, design, and data, driving agile processes and clear communication to keep projects on time and customer-focused.
Why It’s Great: Backed by big-name investors like Telescope Partners, Blackstone, Elefund, and Permira, Engine is growing fast. This role offers a strong comp package ($220K–$280K USD base), equity, and a hybrid-hub work model designed for flexibility—whether you're remote or in the office. You’ll have a hand in reshaping how work travel is experienced across the enterprise.
Apply by: September 12, 2025 (or until filled)

Recruiter: Molly Hansen

🔹 Chief of Staff

Company: Aurelian
Location: Seattle, WA (On‑site)
Apply: Apply here
Description:
Aurelian—backed by Y Combinator and fresh off a Series A—is solving a real crisis in emergency response by automating non-emergency 911 calls. As Chief of Staff, you’ll be the operational right-hand to the CEO: owning strategic projects, supporting GTM initiatives, prepping investor decks, and keeping executive alignment tight. It’s a builder role with C‑suite exposure and the chance to scale with a mission-driven AI company that's transforming public safety infrastructure.
Why It’s Great: You’ll touch everything from fundraising to product ops, events to investor prep—learning startup scaling from the inside out. Aurelian’s tech is already live in ECCs nationwide, and the opportunity to impact public safety while working with real AI deployment makes this a rare, high-impact role for someone with 2–5 years of consulting, VC, or startup ops experience. Equity, benefits, and front-row access to scale included.

Hiring Manager: Max Keenan

🔹 Business Operations Lead / Chief of Staff to the CEO

Company: Assort Health
Location: San Francisco, CA (On‑site)
Apply: Apply here
Description:
Assort Health is building the “Assort OS”—a genAI platform already managing millions of patient interactions monthly. As Business Operations Lead / Chief of Staff, you’ll be the force behind the CEO’s right hand—driving board prep, framing strategic decisions, rolling out key initiatives, and keeping the business humming as it scales. You’ll partner across functions (Talent, Finance, GTM) and get unmatched exposure to leadership decision-making and company-shaping moves.
Why It’s Great: With $millions in ARR, a YC alum founder team, and heavyweight backers (First Round, Quiet Capital, angels from Flatiron, Mercury, and more), Assort is one of the hottest stealth-to-scale stories in AI healthcare. This role’s $150K–$200K base plus equity—and the chance to grow into the formal Chief of Staff title—makes it a high-upside seat at the exec table.

Recruiter: Jessica Lokumkiattikul

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Bots Take the Wheel

🤖 Achievement Story Generator

The Problem: Writing compelling achievement stories for resumes and interviews is time-consuming and most people undersell their impact. You know you delivered results, but translating them into strategic narratives is painful.

The Solution: Automated achievement story generation using project data from Jira, Asana, and Slack.

Use Case 1: Project Impact Quantification

• Set up Jira automation to track project metrics (timeline, budget, team size, stakeholder count)

• Integrate with business metrics tools to capture revenue/cost impact

• Auto-generate STAR stories with quantified business outcomes using templates

Use Case 2: Strategic Contribution Mining

• Use Slack analytics to identify strategic keywords in your communications ("strategy," "executive," "transformation," "optimization")

• Cross-reference with project outcomes to identify strategic impact patterns

• Generate strategic positioning statements based on recurring themes

Use Case 3: Leadership Evidence Collection

• Track cross-functional collaboration through Asana project participation

• Measure influence through @mentions and decision-making involvement

• Auto-compile leadership evidence with specific examples and outcomes

The system generates draft achievement stories monthly, complete with strategic framing and quantified impact, ready for resume updates or interview preparation.

Visionary Voices 

📝 Mira Murati: Building the Future of Human-AI Collaboration

Mira Murati launched an AI startup called Thinking Machines Lab in February 2025 after serving as chief technology officer of OpenAI. Her story is a masterclass in visionary leadership and the courage to bet big on the future of human potential.

The Journey: From Vlorë to Valley

Born in Albania and arriving in North America at 16 with nothing but a scholarship, Murati won a United World Colleges scholarship to study at Pearson College on Vancouver Island in Canada, from which she received an International Baccalaureate in 2005. She then earned degrees from both Colby College and Dartmouth's engineering program—a foundation that would prove essential for bridging technical excellence with human understanding.

Her career trajectory reads like a blueprint for the modern tech visionary: Tesla (where she helped develop the Model X and Autopilot technology), Leap Motion (pioneering gesture-based computing), and finally OpenAI, where she would help reshape how the world thinks about artificial intelligence.

The OpenAI Era: Architecting the AI Revolution

She led OpenAI's work on ChatGPT, Dall-E, Codex and Sora, while overseeing its research, product, and safety teams. Under her technical leadership, OpenAI didn't just build better models—they fundamentally changed how AI systems learn, reason, and interact with humans.

When crisis struck in November 2023 and Sam Altman was ousted, Murati became interim chief executive officer of OpenAI—a testament to her leadership capabilities and the trust her team placed in her vision. Though brief, this experience proved she could helm one of the world's most influential AI companies.

The Bold Departure: Choosing Vision Over Security

In September 2024, at the peak of OpenAI's influence, Murati made a decision that shocked Silicon Valley: she walked away. "My six-and-a-half years with the OpenAI team have been an extraordinary privilege," Murati said in a note to the OpenAI team, "but this moment feels right" for her own exploration.

Why leave at the top? Because true visionaries don't follow—they lead. While others focused on building increasingly autonomous AI systems, Murati saw a different future.

Thinking Machines Lab: The Next Chapter

Thinking Machines Lab exists to empower humanity through advancing collaborative general intelligence, Murati announced in 2025. This isn't just another AI company—it's a fundamental reimagining of how humans and machines can work together.

The vision is audacious: "Instead of focusing solely on making fully autonomous AI systems, we are excited to build multimodal systems that work with people collaboratively." While competitors chase AGI supremacy, Murati is building something more valuable—AI that enhances rather than replaces human agency.

The $2 Billion Bet on Human-Centered AI

The company has raised $2B led by a16z with participation from NVIDIA, Accel, ServiceNow, CISCO, AMD, Jane Street—one of the largest seed rounds in history. But this isn't just about the money. It's about backing a vision that "AI should serve as an extension of individual agency and, in the spirit of freedom, be distributed as widely and equitably as possible."

The team she's assembled speaks volumes: OpenAI co-founder John Schulman is the company's chief scientist, and Barret Zoph, who led model post-training at OpenAI, is the CTO, plus about 30 researchers and engineers from competitors including Meta, Mistral, and OpenAI.

The Contrarian Bet That Could Change Everything

While the AI industry races toward increasingly powerful autonomous systems, Murati is making a contrarian bet: the future belongs to AI that works with humans, not instead of them. Murati said Thinking Machines is building multimodal AI that will be compatible with the ways that people naturally interact with the world, including through conversation and sight.

This isn't just about technology—it's about philosophy. In an industry often criticized for moving fast and breaking things, Murati is moving fast and building things that enhance human potential.

Key Lessons from Murati's Vision

1. Question the Consensus
While everyone chased fully autonomous AI, Murati saw collaborative intelligence as the real opportunity.

2. Bet on Your Convictions
Leaving OpenAI at its peak required incredible conviction in her alternative vision.

3. Talent Follows Purpose
The caliber of people who joined her startup proves that purpose-driven missions attract extraordinary talent.

4. Open Source as Strategy
Their first product "will include a significant open source component"—democratizing access while building ecosystem effects.

5. Values-Driven Innovation
The core mission is to create AI systems that are "Understandable: Enhancing transparency in AI decision-making processes. Controllable: Ensuring that AI behaviors can be directed and managed effectively. Human-Aligned: Aligning AI objectives with human values and ethics."

The Murati Model: A Blueprint for Visionary Leadership

From Albanian immigrant to billionaire AI visionary, Murati's story offers a masterclass in building the future:

• Technical Excellence + Human Understanding: Her engineering background combined with deep empathy for human needs

• Strategic Patience: Building expertise across multiple companies before making her big bet

• Contrarian Thinking: Zigging when the industry zags

• Mission-Driven Leadership: Attracting top talent through compelling purpose

• Bold Execution: Raising historic funding to back an audacious vision

What's Next?

In the next couple months, they'll unveil their first product, potentially reshaping how we think about human-AI collaboration. With a valuation of $12 billion and the industry's top talent, Thinking Machines Lab isn't just another startup—it's a bet that the future of AI is collaborative, not competitive.

The Bottom Line: Mira Murati didn't just help build the AI revolution—she's now pioneering its next phase. By betting on human-AI collaboration over pure automation, she's not just building technology; she's building a future where artificial intelligence amplifies human potential rather than replacing it.

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Professional Development

📚 The Resume Flip Script That Changes Everything

The Hard Truth: Your resume is sabotaging your strategic career goals. According to recent research from TopResume, 76% of delivery professionals use operational language that positions them for lateral moves, not strategic advancement.

The Strategic Resume Transformation Method:

The Fatal Resume Words That Kill Strategic Positioning:

Career Killers:

• "Managed" → Implies oversight, not leadership

• "Coordinated" → Suggests administrative work, not strategic orchestration

• "Responsible for" → Focuses on duties, not outcomes

• "Assisted" → Positions you as support, not leader

• "Handled" → Implies reactive work, not proactive strategy

Strategic Replacements:

• "Orchestrated" → Implies strategic coordination and leadership

• "Architected" → Suggests strategic design and planning

• "Spearheaded" → Shows initiative and strategic leadership

• "Transformed" → Indicates strategic change and improvement

• "Optimized" → Demonstrates strategic thinking and results

The Before/After Flip Script Formula:

Original Formula: [Action Verb] + [Task] + [Basic Outcome]

Strategic Formula: [Strategic Action] + [Business Context] + [Quantified Impact] + [Strategic Capability Built]

Real Flip Script Examples:

Example 1: Project Management → Strategic Transformation

• Before: "Managed software implementation project for 50-person team, delivered on time and under budget"

• After: "Orchestrated enterprise digital transformation initiative, aligning 50+ stakeholders across 5 departments to deliver $2.3M in operational efficiency gains while building scalable change management capabilities"

Example 2: Process Improvement → Strategic Optimization

• Before: "Improved team processes and reduced project delivery time by 30%"

• After: "Architected strategic delivery framework that accelerated time-to-market by 30%, enabling $5M in additional revenue while establishing reusable operational excellence standards across the organization"

Example 3: Stakeholder Communication → Strategic Partnership

• Before: "Coordinated with cross-functional teams and provided regular status updates to leadership"

• After: "Built strategic partnerships across engineering, product, and business teams, providing executive visibility that enabled data-driven decision making and reduced strategic initiative risk by 40%"

Example 4: Problem Solving → Strategic Analysis

• Before: "Resolved technical issues and blockers to keep projects on track"

• After: "Developed strategic risk mitigation frameworks that proactively identified and resolved critical path dependencies, preventing $1.2M in potential delays while building organizational resilience capabilities"

Example 5: Team Leadership → Strategic Development

• Before: "Led team of 8 developers and managed project deliverables"

• After: "Transformed cross-functional team performance through strategic talent development and process optimization, achieving 95% on-time delivery rate while building high-performing team capabilities that became organizational standard"

The Strategic Resume Architecture:

1. Strategic Profile Summary (3-4 lines)

• Lead with strategic identity, not job title

• Quantify strategic impact across your career

• Include forward-looking strategic vision

2. Core Strategic Competencies (6-8 bullet points)

• Strategic planning and execution

• Organizational transformation

• Cross-functional leadership

• Performance optimization

• [Your specific strategic expertise areas]

3. Strategic Leadership Experience

• Lead each role with strategic impact statement

• Use 3-4 strategic achievement bullets per role

• Quantify business outcomes, not just project deliverables

• Show progression of strategic responsibility

4. Strategic Project Portfolio

• Highlight 3-5 most strategic initiatives

• Focus on business transformation, not technical implementation

• Show strategic thinking and organizational impact

The 24-Hour Resume Flip Challenge:

Hour 1-2: Audit current resume for operational language

Hour 3-4: Research 5 target job descriptions for strategic language patterns

Hour 5-8: Rewrite all bullet points using the Flip Script formula

Hour 9-12: Quantify business impact for each strategic achievement

Hour 13-16: Optimize for strategic keywords and ATS systems

Hour 17-20: Get feedback from strategic leaders in your network

Hour 21-24: Final polish and strategic positioning validation

TL;DR:

Your resume language determines your career trajectory. Operational language positions you for operational roles; strategic language positions you for strategic roles. Use the Flip Script formula to transform task-focused bullets into strategic value propositions. The same experience, positioned strategically, opens entirely different career opportunities.🤝 Support the Community

How I can Help

Wanna chat IRL? Connect with me on LinkedIn and we can set up some time.

The Delivery Career Decoder shows why you’re already qualified for more—and how to prove it.

I love feedback. If you have topics you want to see? Or thoughts or ideas on how to serve the community better, please hit reply or email [email protected].

Until next time,

The Business of Delivery

Quiet moves. Bold Careers.